“Ms. Dillane has been a colleague and associate for some 20 years now. She is professional in every sense of the word. Moreover, she is conscientious, metticulous, innovative and has an uncanny eye for detail. She will always accomplish any task set before her and will do so discreetly and without fanfare. To that end, I cannot praise her ethics higher than to say;
She has become a trusted friend.”

“I recently contracted Patti on a recruitment project. I know Patti to be dedicated and multi-talented and I was suitably impressed by her versatility. Patti kept the project well organized, her communications were always polished and professional, she worked skillfully with time and budget constraints and she went above and beyond to get me an outstanding result. It was a true pleasure to work with Patti and I look forward to engaging her again on other projects”

“As a close colleague, “partner” and mentor for over 17 years, Patti has had a significant impact on my work and career as a result of my selfishly profiting from her unrestricted experience, knowledge and devotion. Patti was an effective and dedicated member of our team with a proven track record for meticulously and successfully accomplishing projects, of any size and scope, while building solid and lasting client relationships. She honed the difficult skill of understanding a client’s perspective, business and needs to a level where she seamlessly became an extension of their business, representing the client with an unparalleled lens and focus. On a personal note, I will cherish the years I spent working with and learning from her and highly expect Patti to achieve and leave a similar impression as she cultivates new partnerships and opportunities.”

“Thank you Patti for…

Keeping us on track with projects,
Making us think analytically when reviewing our business flows,
Brainstorming new ideas with us,
Helping us refine our policies to allow us to implement them consistently,
Providing many great tools and resources,
Always bringing a smile and positive attitude which creates a great working environment, and
Completing projects on time, on budget and with great results!

We will share our interactions, outcomes and experience with our network with high praise and recommendation of your services as it is well deserved!”

“Active member of the Alignable Business Network”

“I’ve been privileged to work closely with Patti for over 20 years as she established an impressive track record effectively providing business value to her clients and delivering positive customer/end-user outcomes.

As a detail-oriented business analysis and improvement professional, Patti is equally comfortable, capable and experienced at delivering results in technical and non-technical, entrepreneurial, larger corporate and public sector settings. She never hesitates to roll up her sleeves and work hands-on in the field or in formal customer service, office or boardroom environments in order to build trust and yield quality end results. This can-do attitude pays off – by accurately gathering and thoroughly documenting current business assessments, future state requirements, presenting clear options and priorities, then developing and implementing successful training, process and/or technology solutions.

Patti consistently earns the respect of her stakeholders at all levels. But what really sets Patti apart, forging her many long-lasting business relationships, is her genuine interest in people and passion for making things work better for them. I’ve hired Patti several times and intend to do so again! ”

“Patti is one of the most inquisitive and analytical thinkers I have ever worked with! She is passionate about finding solutions that work for everyone and more importantly, solve problems. Her background in process engineering and root cause analysis was especially important in the work we both did on constructing a Strategic Roadmap for the City of Brampton’s Animal Services Division to innovate and pivot to meet both future challenges and success.

Patti has the unique ability to assess a problem from multiple angles and viewpoints to develop comprehensive solutions that work at the operational level. I would recommend this passionate professional to anyone! She is a keeper! ”

“I have had the pleasure of working with Patti directly and indirectly for over 8 years.

Patti is a results oriented team player who brings great enthusiasm and optimism to any project she is involved in. She excels at analyzing processes and is skilled at drawing out pertinent information from the teams she works with. Patti has always been intuitive in working with and understanding the business processes of the groups she works with, she is able to tease out complexities from people not used to analyzing their processes and has always come back quickly with excellent recommendations which often highlight areas that the operating group had not recognized as problematic.

Patti would be a huge asset to any team.”

“I worked with Patti for several years. I am not surprised by her successes. Patti positively impacted our workplace with her professional attitude, inviting communication style and her ability to predispose people to collaborate.

Patti has a real gift to liaise effectively between techies and her clients to get high-quality results for all involved. She used her “end user” thinking and detail-oriented nature to leverage the best outcomes for both our business and our clients.

I truly enjoyed working with Patti and would welcome an opportunity to do so again.”

“Patti is an enthusiastic team player. She takes on more than her fair share of work and does it with a smile. She is quick to learn, has great ideas and insight and her suggestions on innovations always open up new ways to look at a problem.

I worked with Patti on a number of Continuous Improvement projects and her ideas and enthusiasm moved the implementation forward exponentially. She is proactive in addressing possible concerns and this helps make sure things go very smoothly.

I would welcome and appreciate the opportunity to work with Patti again. Professionally and personally, she is a delight.”